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Scaling OUAI’s Global DTC Expansion

skincare spray

Client

OUAI

Industry

Beauty

Beauty

Services

Shopify Plus Optimization

Checkout & Promotion Logic

International Market Architecture

Ongoing Development Support

Tech partners

Shopify Plus

Klaviyo (Email & Flows)

ReCharge (Subscriptions)

Shopify Markets

Presidio partnered with OUAI as its Shopify Plus ecommerce agency, modernizing checkout extensibility, international infrastructure, and promotional architecture to support continued global DTC expansion.

Global Shopify Plus Ecosystem Overview

OUAI is a premium haircare and lifestyle brand operating across the US and UK with strong retail distribution and a rapidly expanding Shopify Plus direct-to-consumer channel. As international growth accelerated and promotional complexity increased, the brand required enterprise-grade Shopify Plus architecture capable of supporting checkout extensibility, subscription growth, structured discount logic, and scalable global operations without compromising performance.

The Challenge: Why Shopify Plus Modernization Was Needed

As OUAI expanded internationally and introduced more advanced promotional strategies, operational complexity intensified across its Shopify Plus ecosystem. Gift-with-purchase workflows, first-time customer offers, cart pre-population logic, subscription SMS integrations, and structured discount stacking required advanced checkout extensibility. At the same time, Shopify Scripts deprecation required a structured migration to Shopify Functions without interrupting live revenue flows. International storefront consolidation introduced additional technical considerations, including Shopify Markets Pro implementation, UK routing and localization logic, merchant-of-record implications, and payment method expansion. Tracking infrastructure and third-party scripts also required modernization to reduce performance drag and improve governance across regions.

Our Shopify Plus Architecture & Optimization Strategy

Presidio implemented a phased Shopify Plus modernization roadmap centered on checkout engineering, international scalability, and technical governance. We built advanced checkout extensions to support complex promotional logic and experimentation while maintaining checkout stability. Legacy Shopify Scripts were migrated into Shopify Functions through a structured transition plan that reduced technical debt and future-proofed the discount architecture. We developed a Shopify Markets Pro consolidation strategy to streamline international operations and align regional routing, fulfillment, and payment logic. In parallel, we modernized structured data, optimized pixel and affiliate tracking infrastructure, removed render-blocking scripts, and strengthened overall platform performance and governance.

screen grab of website
screen grab of website
screen grab of website

Results: Conversion Growth & Ecommerce Performance Impact

Results: Conversion Growth & Ecommerce Performance Impact

Advanced Shopify Plus checkout extensibility implemented

Structured migration from Shopify Scripts to Shopify Functions

Defined and executed international consolidation roadmap

Reduced technical debt and improved operational governance

Increased promotional flexibility and campaign execution speed

Strengthened subscription and retention infrastructure

Strengthened subscription and retention infrastructure

Ongoing Growth or Next Steps

Ongoing Growth or Next Steps

OUAI now operates on a resilient Shopify Plus foundation capable of supporting continued international expansion, sophisticated promotional experimentation, and subscription-driven growth. Ongoing optimization focuses on structured A/B testing, checkout extensibility refinement, lifecycle enhancements, and continuous international scalability improvements to sustain long-term enterprise performance.

Keep exploring-see more similar projects

Keep exploring-see more similar projects

Keep exploring-see more similar projects

Keep exploring-see more similar projects

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